Monday, September 7, 2009

Guest Reviews, new mattresses and Tea pots

We want to thank all of our guests for posting reviews. We promise that we read all of them and take them to heart. Some time ago a guest posted a review saying that the beds in the suites were worn out. Well, they were and this past week we replaced both of them. So ... if you've stayed in one of the suites, you'll find the mattresses are much nicer now.

In our last posting, we said that we had gotten a selection of loose teas and some nice teapots. We have really had good responses from our guests so we are going to broaden the selection of teas we offer. If you like a nice pot of tea and you are coming to visit, please be sure to let us know. If you have any ideas for the kinds of tea we should offer, please also let us know.

We know that there are a lot of nice places to stay out there and we really appreciate people choosing Killahevlin. We promise that we will do our utmost to ensure that you have a wonderful experience and we really hope that you'll want to come back time and time again.

Kathy and Tom

1 comment:

Marc Zee said...

Nice upgrade! New beds are a great amenity, and a good selling point for prospective guests. I like that you take guest comments seriously and are able to address concerns such as this to create a better experience for future guests.